  Knowledge Base
What is the difference between parked, addon, and subdomains?
Solution An addon domain is a fully functional domain that can be created from your cPanel. Once it's created it will have it's own email, and it's own folder from within the public_html directory.
Addon domain URLs look like www.domain.com Subdomain URLs look like forum.domain.com, cat.domain.com, etc. domain.com the www is replaced with anything you want. Parked domains are a place holder site. You park it on top of another site and it becomes a single page of the site you park it on.
Where can I download a free FTP?
Solution We recommend downloading WS FTP from here.
We have also heard good things about SmartFTP.com SmartFTP is free for personal, educational, and non-profit use. One of our administrators has recommended FlashFXP.
Where do I go to login to my control panel?
Solution You go to http://www.yourdomain.com/cpanel or http://yourIPaddress/cpanel. You can also go to http://yourdomain.com:2082/.
Steps to making a form on your website where people can email you information (formmail)
Solution How do I setup a FormMail? Steps to making a form on your website where people can email you information:
Copy the code below.
Replace the words in bold black with your domain name and your email.
Replace the words in bold blue with whatever you want that part of the form to say.
Save it as a .html .
Upload and you are done.
If you copy and upload exactly the code we have below it will look like this:
Example
<html>
<head>
<title>FormMail Demo</title>
</head>
<body>
<form action="http://www.mydomain.com/cgi-sys/formmail.pl" method="post">
<input type="hidden" name="recipient" value="youremail@here.com">
<input type="hidden" name="subject" value="FormMail E-Mail">
Whatever you want to say here<br /><br />
<input type="text" name="email" size="20" value="Visitor E-Mail"><br />
<input type="text" name="tellme" size="20" value="E-Mail Content"><br /><br />
<input type="submit" name="submit" value="E-Mail Me!">
<input type="hidden" name="redirect" value="http://yourdomain.com/yourredirectopageurlhere.html">
</form>
</body>
</html>
READ THIS BEFORE SETTING UP AN ADDON DOMAIN!
Solution Before you can add an addon domain you must change the name servers for the domain name to the ones provided for your hosting account. You cannot create an addon domain if your DNS for the site you are trying to add hasn't propagated yet.
To create an addon domain login to your cPanel and click "addon domains" There are three fields cPanel asks for when creating an addon domain. 1. "New Domain Name:" You will put in the newdomain.com do not put www in the name! 2. "Username/directory/subdomain Name:" This will be the folder cPanel creates in your main accounts public_html folder. MAKE SURE that the name you give it doesn't already have a folder. Example... If you want to give it the username chris. You cannot have a folder in your account named chris already. If you do and still try creating the username for the addon domain to be chris you will corrupt multiple things on your account.
3. "Password:" fill in any password you want here.
About addon domains:
Addon domains are handled like subdomains as far as the server is concerned, but to the outside world they are separate domains.
When you setup an addon domain, you enter the domainname (without www.) and the system will automatically suggest an appropriate folder and will create that folder so don't make the folder first.
You can enter any password you like. It doesn't have to be the same as the main domain.
You don't need to create a subdomain for the addon domain.
An FTP account is created for the addon domain so when you FTP using that FTP account it will direct you to the created folder for that addon and that's where you will upload the addon site.
If you need to change the password for the addon you do it through the FTP manager.
To view stats for the addon, you look under subdomain stats.
You will setup emails for the addon domain in the main cPanel. Addon domains on a shared account do not have their own cPanel.
Mailing Policy and LImits
Please see Mailing Policy and Limits information before setting up your mailing list.
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